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Technical Assistance

Topics: NCHPH technical services addresses a wide array of  health center program needs for specialized assistance, models, training, and up-to-date information.

New and Expanded Access Points
  • Mapping population and service area
  • Initiating a relationship with the housing authority and other community agencies
  • program design and development
Developing Grant Applications
  • Documentation of needs
  • Developing health care plans
  • Developing business plans
  • Review and comment of application draft
Designing a PHPC Model
  • Developing staffing plan
  • Recruitment and retention of staff
  • Developing collaborative relationships
  • Developing the relationship with the housing authority
Corporate Strategic Planning
  • Developing needs assessments
  • Strategic planning facilitation
  • Formulating goals, objectives and outcomes
  • Clarifying values
  • Organizational communications
  • Developing quality improvement assurance plans
  • Developing written policies and procedures
  • Developing effective governing boards/board training and orientation
Verifying and Reporting Resident Users
  • Training front line staff
  • Accessing new populations and duplicating successful outreach strategies
Designing Health Promotion and Outreach Services
  • Developing patient health education materials
  • Implementing health promotion programs
  • NCHPH online library and resource center
Expansion of Clinical Services
  • Program planning
  • Developing a quality improvement plan
  • Developing a Chronic Care Program
  • Reengineering the patient visit to improve patient flow
Leadership and Professional Development
  • Customer-service training
  • Governance training
  • Staff training on leadership and effective communication skills
  • Peer-to-peer mentor visits for new, existing, and challenged grantees
  • Quarterly Information Bulletin (newsletter)

Consultations and Customized Assistance

The NCHPH team is available to provide hands-on consultations, customized trainings, referrals, and other solutions to help you attain your specific health center goals. Health center grantees can access complimentary inquiries and information services. Low- and moderate-intensity assistance is also free of charge. Affordable fees apply to services that entail extensive NCHPH time or travel. In delivering technical assistance and training, NCHPH collaborates with national housing organizations, federal health and housing agencies, and other stakeholders. For more information about our services or how NCHPH can assist you, please contact us.