Categories
Resources

Special & Vulnerable Populations

Webinars:

Addressing Social Isolation and Loneliness in Older Adults Living in Public Housing
This webinar from the National Center for Health in Public Housing (NCHPH) and the National Center for Equitable Care for Elders (NCECE) reviewed the continued impact of social isolation and loneliness on the health and well-being of an aging population, particularly for those living in public housing.

Addressing Violence in Public Housing Communities
Social, economic, and environmental factors, such as safe and healthy environments play a large role in determining the health status of public housing residents. Health Centers located in or immediately accessible to public housing developments are more likely to be in areas with higher rates of violent crime, defined as murder, rape, robbery, and assault. As a result, Health Centers serving public housing residents have developed violence prevention and intervention programs critical to improving the physical and mental health of their patients. The purpose of this webinar was to present findings from a case study report that documented best practices and examples of violence prevention and intervention programs in public housing communities. Guest speakers from Opportunities Industrialization Center in Rocky Mount, North Carolina and Genesee Health Systems in Flint, Michigan discussed lessons learned and successful strategies they used to address and prevent violence at their Health Center.

Considerations for Serving Residents of Public Housing During Emergencies and Disasters 
In addition to addressing the effects of emergencies and disasters on public housing residents, this webinar by NCHPH and the National Nurse-Led Care Consortium (NNCC) also highlights promising practices that have been taken to address the issue.

Diabetes Self-Management: Education & Support
Diabetes self-management education and support (DSMES) is a critical element of care for all people with diabetes. DSMES is the ongoing process of facilitating the knowledge, skills, and ability necessary for diabetes self-care, as well as activities that assist a person in implementing and sustaining the behaviors needed to manage his or her condition on an ongoing basis, beyond or outside of formal self-management training. This webinar will provide insight into how a referral to DSME is recommended, how to find an accredited DSME program in your area, and how to understand the DSME curriculum being taught at an accredited program.

Final SPFH ECHO Session
This webinar is a summary of the SFPH Project Echo Sessions, discussing progress and ways to improve, etc.

Housing is Health Care: Prevalence and Considerations across the Housing Spectrum
This webinar will highlight the importance of housing as a social determinant of health by describing the health care needs and challenges of individuals that are homeless, live in supportive housing, or are public housing residents. Panelists will report and compare health care utilization and prevalence of diseases for these vulnerable populations and offer best practices on ways to improve access to care.  This activity is part of an ongoing effort to provide training and technical assistance on issues related to housing and health.

The Oral Health Impact: Tobacco, Marijuana, and Vaping in Patients in Public Housing
This webinar was presented in partnership with the National Network for Oral Health Access. Tobacco, marijuana and vaping have long-term effects on health, including oral health. Tobacco use is an ongoing challenge for patients who live in public housing. With emerging issues like marijuana and e-cigarettes, health centers who serve patients in public housing need to learn how to address these issues to improve health outcomes. This webinar reviewed data of tobacco use in public housing and the oral health effects of tobacco use. During the presentation, Zufall Health Center discussed their programs to reduce smoking and vaping within their patients.

The Role of Family Caregivers in Older Adult Nutrition
Many older adults rely on family or informal caregivers to help manage their health conditions and activities of daily living, including meal choices and preparation. This National Center for Health in Public Housing (NCHPH) and National Center for Equitable Care for Elders (NCECE) webinar shared approaches to working with caregivers to address barriers to healthy eating and provide nutrition education that meets the diverse needs of older adults.


Learning Collaboratives:

Association of Health Literacy With Poor Diabetes Outcomes
The purpose of this learning collaborative is to review the relationship between health literacy and health outcomes in patients with diabetes and discover what the potential interventions are to improve such outcomes.

Building an Effective Collaborative Care Team to Address Diabetes in Special and Vulnerable Populations: Tailoring Care for Social Context
This session focused on the necessary elements to develop a high functioning patient-centered team for diabetes prevention, management, and treatment in primary care. The session addressed the roles of all members of the team including the critical role of leadership and clinical champions to building an effective collaborative team. This session laid the groundwork for the full series by engaging participants in a discussion of how to tailor diabetes care for social context. The conversation focused on the key elements needed for treating diabetes in the primary care and community setting with an emphasis on team-based approaches to wellness.

Developing the Role of Community Health Workers and other Support Staff in Diabetes Prevention, Treatment, and Follow-Up
Community Health Workers (CHW) have been shown to be especially successful reaching hard to access populations such as agricultural workers and their families as well as the homeless and residents of public housing. In this session, participants and faculty explored the role of CHWs in the diabetes care team. Case studies and real-world discussion provided examples of both effective and ineffective integration of CHWs into the clinical care team. Participants discussed the scope of practice and most effective roles for CHWs within the diabetes care team as well as the role of clinical champions and leaders in effectively mobilizing the skills of CHWs and other team members.

Diabetes Continuum of Care: Using Behavioral Health and Substance Use Disorder Integration to Address Older Adults with Cognitive Impairments and Diabetes
This is the second webinar in the continuation of our Diabetes in Special & Vulnerable Populations: A National Learning Series. Diabetes affects more than 30 million people in the United States. Multi-tiered efforts to prevent, treat and manage diabetes are critical in reducing the burden of diabetes, particularly for medically underserved racial and ethnic minority populations. In addition to higher prevalence, ethnic and racial minority patients with diabetes have higher mortality and higher rates of diabetic complications.

Diabetes Continuum of Care: Impact of Health Literacy on Patients’ Diabetes Management and Self-Care
NCHPH partnered with members of the Special and Vulnerable Population Diabetes Task Force to provide a Learning Collaborative (LC) addressing critical issues to improve diabetes control in health centers nationally. NCHPH provided expertise in public housing primary care and provided a more in-depth exploration of strategies, tools, and resources needed to create positive change in diabetes control among health center patients. The LC sessions also provided in-depth knowledge and skills in order to address the unique needs of people experiencing homelessness, residents of public housing, migratory and seasonal agricultural workers, school-aged children, older adults, Asian Americans, Native Hawaiians and other Pacific Islanders, LGBT people, and other vulnerable populations.

Diabetes Continuum of Care: Improving Emergency Preparedness for Diabetes Management
Natural disasters, disease outbreaks, and other emergencies can happen at any moment. Managing diabetes can be difficult during these events because they may cause widespread and long-lasting impacts on supplies, and health services.  This four-session learning collaborative listed the frequent barriers that health centers face to provide effective emergency preparedness for patients with diabetes, explored the role of enabling services staff to help diabetic patients during disasters, and identified promising practices for effective personalized diabetes care during emergencies.

Diabetes: Culturally and Linguistically Appropriate Services
Minority groups are affected by diabetes at significantly greater rates when compared to non-Hispanic white Americans for reasons that are multidimensional. Diabetes educators need be mindful of the cultural traditions and customs among all cultural and ethnic groups and to recognize socio-economic challenges that may exist. When diabetes education programs are delivered using culturally appropriate methods in diverse populations, they can result in improved patient health behavior, knowledge, health status, and self-efficacy. During this session, NCHPH explored strategies to provide culturally and linguistically appropriate services to diabetic patients.

Empowerment and Self-Management of Diabetes – The Pharmacist and Diabetes Care Learning Collaborative
The goal of this learning collaborative is to discuss with pharmacists how to integrate diabetes education and management into practice, so patients can make the best use of their medications and achieve the desired therapeutic outcomes.

Expanding Diabetes Prevention and Management Through Health Center Outreach
In this training hosted by the National Center for Health in Public Housing, we addressed diabetes resources for CHWs, explained the roles and competencies of CHWs in diabetes prevention with an emphasis on nutrition, physical activity programs and other lifestyle interventions, and how CHWs can help patients with diabetes crack food insecurity and other social determinants of health through community resources.

This learning collaborative was comprised of a mix of outreach and diabetes educators from at least 10 health centers in or immediately accessible to public housing. Utilizing evidence-based models such as those developed by the Centers for Disease Control and Prevention (CDC), Community Preventive Services Task Force or National Health, Lung, and Blood Institute (NHLBI), the four learning modules allowed for the implementation of process for weight screening and tracking patients with abnormal BMI and HbA1c.

FQHCs and PHAs – Opportunities for Collaboration to Improve Resident Health
During this presentation, NCHPH provided an insight on the background of health centers and public housing residents. NCHPH also discussed the impact of public housing and health along with opportunities for collaboration between health centers and public housing authorities. Case examples of resident health improvement were presented related to health insurance coverage, senior health programs and community safety.

Improving Public Housing Health Center Service Delivery Through Cultural Competence and Health Literacy Learning Collaborative
Research on health literacy from the Institute of Medicine (IOM) states that over 90 million U.S. adults do not have needed literary skills to access and navigate U.S. health systems (Rudd & Anderson, 2006). As a result, patients disengage from the health system until they have no choice, thus ignoring their care and seeking alternative remedies or ways of coping.

Improving Cultural Competency for Behavioral Health Professionals Serving Residents of Public Housing
Behavioral health services form a crucial part in providing quality health care services, particularly to populations of diverse cultural backgrounds living in public housing. Behavioral health services that adhere to cultural competency have shown to engender more positive health outcomes such as better adherence to medications and treatments, building trust between healthcare providers and their patients, and has contributed to the creation of more sustainable ways of providing care to patients overall.   

To assist Public Housing Primary Care (PHPC) Health Centers grantees in increasing their capacity to provide quality behavioral health services to patients from diverse cultural backgrounds, NCHPH will be conducting a 5-part learning collaborative. This learning collaborative will focus in helping behavioral health professionals increase cultural and linguistic competency.

Management, Education and Support, Nutrition, Physical Activity, Smoking Cessation, and Psychosocial Issues
Residents of public housing are particularly at risk of developing diabetes and diabetes-related complications due to the many social factors that impact their health. A recent HUD publication indicates that HUD-assisted adults have the highest prevalence of diabetes diagnosis, with 17.6% reporting ever having been told they had diabetes. During this session NCHPH explored ways to manage diabetes through programs that address education and support, nutrition, physical activity, smoking cessation, and psychosocial issues.

Patient Engagement Strategies for the Collaborative Care Team: Group-Visits
Pre-visit planning includes scheduling patients for future appointments at the conclusion of each visit, arranging for pre-visit lab testing, gathering the necessary information for upcoming visits and spending a few minutes to huddle and handoff patients. This can be particularly challenging for vulnerable populations such as agricultural workers, the homeless and residents of public housing. This session will explored strategies and tools for diabetes pre-visit planning that can be successful for vulnerable populations. Participants and faculty brought case studies and real life scenarios to the discussion in order to facilitate problem-solving conversations about how to address challenging scenarios. The session also addressed how to best incorporate pre-visit planning into a team-based setting that includes CHWs.

Patient Intervention Strategies for the Collaborative Care Team: Pre-Visit Planning
Group visits have been shown to be an effective strategy to address diabetes management in a number of health settings. During group visits, participants have a greater opportunity to ask questions, run the discussion and provide one another with peer support. CHWs can be particularly effective in setting up and helping run group visits at health centers. During this session, participants discussed different models for group visit and explored best practices used in health centers. The session relied on case studies and real-life scenarios to discuss challenges and successes using group visits with vulnerable populations.

Phases of Diabetes Care
Diabetes care can be organized into three phases: pre-visit, intra-visit, and post-visit. Opportunities exist during each phase to introduce practice changes that can help engage and support patients in their diabetes care and management. Health care teams can optimize diabetes encounters by taking a planned, continuous improvement approach to visits, which includes pre-visit preparation (by both patients and practices), intra-visit coordination (among practice team members), and post-visit follow-up (among the practice team and with patients).

Promoting Healthy Choices and Community Changes: A Virtual Workshop for Community Health Workers (Spanish Language)
Community Health Workers (CHWs) or “Promotores de Salud” form a crucial part in communities as they bridge the gap between under-served community members and access to health care and community resources. The purpose of this learning collaborative provided by the National Center for Health in Public Housing (#NCHPH) is to increase the knowledge of Community Health Workers (#CHWs) or “Promotores de Salud” on how to effectively promote healthy choices and changes at the individual and community level to improve the overall health outcomes among Hispanic communities living in public housing.

Smoking Cessation
Public housing residents are more likely to smoke and suffer from health conditions that are exacerbated by smoking and secondhand smoke exposure, such as asthma, diabetes, and COPD, compared to the general adult population. The National Center for Health in Public Housing (NCHPH) hosted a call as part of its learning collaborative on improving access to smoking cessation services for public housing residents. Participants discussed needs, challenges faced by PHAs during the implementation process and HCs shared smoking cessation services and best practices.

Supporting Implementation of Smoking Cessation Programs in Public Housing Primary Care Settings
This NCHPH Learning Collaborative discussed ways to debunk the myth that smoking is an effective way to deal with stress, enumerated various proven stress management techniques, in depth, that can be used to maintain a quit, and discussed how to successfully teach these techniques to patients.

Implementing Smoking Cessation Programs in Health Center Settings
This Learning Collaborative aimed to identify barriers to implementation of and strategies to establish smoking cessation programs in primary care settings through a series of four sessions: a didactic webinar, covering the behavioral aspects of cessation counseling, the FDA approved medications for cessation and some basic Motivational Interviewing techniques, and a subsequent three learning collaborative sessions, detailing how to conduct each counseling session whether they are individual or group. NCHPH provided a written Protocol booklet to be used as a guide during actual sessions.

The Impact of Nutrition on Diabetes Prevention and Diabetes Management
This presentation will cover best practices for nutrition care, top eating patterns for people with diabetes, and ADA resources that can be used in practice.

Women’s Health Program: San Ysidro Community Health Center
Women’s Health Programs provide an excellent opportunity to counsel patients about preventive care and to provide or refer for recommended services. These assessments should include screening, evaluation and counseling, and immunizations based on age and risk factors. In this interview, San Ysidro Community Health Center shares the activities that are part of their Women’s Health Program.

Women’s Health Program: South Boston Community Health Center
Women’s Health Programs provide an excellent opportunity to counsel patients about preventive care and to provide or refer for recommended services. These assessments should include screening, evaluation and counseling, and immunizations based on age and risk factors. In this interview, South Boston Community Health Center shares the activities that are part of their Women’s Health Program.

 


Publications:

Access to Healthy Food and Exercise in Public Housing Communities
Public housing residents face the challenge of living in communities with poor access to healthy foods and safe places to exercise. Addressing access to healthy food and improving diet and exercise are critical components in improving the health of public housing residents. This report provides examples of Public Housing Primary Care Grantee strategies and programs that have increased access to healthy food, exercise and weight control models for public housing residents.

Addressing Violence in Public Housing Communities
The purpose of this report is to provide Health Centers located in or immediately accessible to public housing with best practices and examples of violence prevention and intervention programs that can be implemented in their communities. NCHPH conducted background research on violence and crime statistics from the Federal Bureau of Investigation Uniform Crime Reporting Program, interviewed four Health Center staff, and analyzed the interviews to identify overlapping themes, lessons learned, and successful strategies used to address and prevent violence.

Housing and Health: Building Partnerships to Support Public Housing Residents
This publication provides an overview of the PHPC program at HRSA, the public housing program at HUD, and highlights the collaborative efforts of five health and housing partnerships between PHPCs with PHAs in Chicago, IL, Philadelphia, PA, Dover, NJ, Gadsden, AL, and San Diego, CA.

Mental Health Status & Service Utilization Among a Sample of Public Housing Residents: Guidance for Public Housing Primary Care
This report by NCHPH explains findings of different factors that are contributing to the mental health of public housing residents.

Social Determinants of Health: Community Violence
Social, economic, and environmental factors, such as income, access to high quality health care services, and safe and healthy environments play a large role in determining the health status of public housing residents. This publication by NCHPH discusses various elements of community violence in public housing.

Social Determinants of Health: Diabetes
Diabetes is not only more prevalent among public housing residents, it is also more severe. Community assets, such as healthy food outlets and safe places to engage in physical activity, can determine diet and exercise, and in turn, obesity and diabetes rates. This publication by NCHPH explains the prevalence of diabetes in public housing.

Social Determinants of Health for Public Housing Residents: Access to Healthy Food
Public housing residents face the challenge of living in communities with poor access to healthy foods and safe places to exercise. Addressing access to healthy food and improving diet and exercise are critical components in improving the health of public housing residents. This report provides examples of Public Housing Primary Care Grantee strategies and programs that have increased access to healthy food, exercise and weight control models for public housing residents.