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Webinars and Trainings

Featured Webinars

Increasing Health Literacy in Dental Settings: Key Recommendations for Practice 
Nearly nine out of ten U.S. adults have difficulty understanding and using everyday health information that is generally available in health care facilities, retail outlets, media and communities.  Fourteen percent of Americans have below basic health literacy.  People with low health literacy are often less likely to seek preventive care, comply with prescribed treatment and maintain self-care regimens needed to control chronic diseases, including dental diseases.  These facts emphasize the importance of providing information to dental patients that is clear and easily understood.  What is health literacy?  What makes a dental clinic/organization health literate?  What role is the American Dental Association playing in improving health literacy?  Participants will learn answers to these questions and more by attending this session. 
Date: Tuesday, February 27th, 2018
Time: 1:00 pm- 2:00 pm EST

The National Center for Health in Public Housing hosts educational webinars to keep our community health center clinicians and others up to date on the latest issues, trends and developments affecting health care delivery to the medically underserved. To view a complete list of past webinars.

Archived Webinars Page

Hepatitis C Infection: Updated Information for Front Line Workers in Primary Care Settings
Wednesday, February 14th
Hepatitis C is a viral infection caused by the hepatitis C virus (HCV) that produces liver inflammation and damage. In 2014, a total of 2,194 cases of acute hepatitis C were reported to CDC from 40 states. An estimated 2.7-3.9 million people in the United States have chronic hepatitis C. According to the Health Resources and Services Administration (HRSA) Uniform Data System (UDS), in 2016, 695,822 patients were tested for Hep C in 1,367 Health Centers in the United States and its territories. An enormous public health danger lies in the fact that many infected patients are unaware of their condition. This webinar will review the ABCs of HCV infection as well as HCV drug therapy management in primary care.

Uniform Data System Training 2017: Special Populations Webinar Series
Wednesday, Thursday, Friday, January 10-12
The Massachusetts League of Community Health Center is partnering with several National Cooperative Agreement organizations to provide three separate 30-minute webinars on January 10th, 11th, and the 12th. This webinar series addresses each of the three Health Resources and Services Administration (HRSA) statutorily recognized special populations: homelessness, residents of public housing, and agricultural workers and their families. It is aimed at those who are responsible for gathering and reporting the data elements included in the UDS Report, as well as management and clinical staff who need to understand the definitions and concepts used, and those who use the data in their program management and quality improvement activities.

Diabetes in Special and Vulnerable Populations: A National Learning Series
Wednesday, November 29

Diabetes affects more than 30 million people in the United States. Multi-tiered efforts to prevent, treat, and manage diabetes are critical in reducing the burden of diabetes, particularly for medically underserved racial and ethnic minority populations. In addition to higher prevalence, ethnic, and racial minority, patients with diabetes have higher mortality and higher rates of diabetic complications. This session explored important lessons learned from the National Diabetes Collaborative, which made impressive gains in improving diabetes care for the most vulnerable.

Smoke free Multi-Unit Housing and Tobacco Cessation Policy
Wednesday, October 18,  at 2pm
The University of Texas MD Anderson Cancer Center, the American Lung Association (ALA) and the National Center for Health in Public Housing (NCHPH) conducted a webinar exploring the intersection of smokefree multi-unit housing and tobacco cessation policies. Panelists from ALA, CDC, and NCHPH discussed the smokefreee housing rule for federally owned properties promulgated by the Department of Housing and Urban Development and importance of smokefree mult-unit housing from a public health perspective.

Smoke-Free Public Housing: Reducing Tobacco Use among Public Housing Residents
Wednesday, June 21, 1pm – 2pm EDT
On December 5, 2016, HUD published a final rule requiring all Public Housing Agencies (PHAs) administering low-income, conventional public housing to initiate a smoke-free policy. The Rule was effective on February 3, 2017 with an 18-month implementation period. Currently, more than 600 PHAs and Tribally Designated Housing Entities (TDHEs) have already voluntarily adopted smoke-free policies, resulting in 228,000 public housing units that are smoke free. Once the Rule has been implemented, another 940,000 public housing units, including more than 500,000 units inhabited by elderly residents and 760,000 units with children, will become smoke free. During the 18-month implementation period, PHAs anticipate that their main challenge will be implementing the ban without smoking cessation programs in place. Health Centers in or immediately accessible to public housing have an opportunity to partner with PHAs and support public housing residents in their efforts to quit smoking

Health Effects of Excessive Heat On Underserved Popoulation
April 25, 1pm-2pm ET
The impacts of climate variability and change on human health has been recognized and discussed widely over the last few years. Evidence shows that climatic conditions influence health outcomes and heat waves are expected to influence essential social and environmental health determinants in the near future. This webinar is to provide awareness of and a dialogue on the negative social and health impacts of heat waves on special and vulnerable populations

Presenting Quality Data to the Board – What Questions to Ask
February 28, 1pm-2pm ET
One of the goals of the Health Center Board is to support quality improvement efforts. The involvement of the Board of Directors is a critical component of a successful Quality Management Program. This webinar was for Health Center Grantees and their Board of Directors, and it provided strategies for discussing clinical quality data.

The Operational Site Visit: A Fiscal Perspective
February 22, 2017
Site visits support the Health Resources and Services Administration’s (HRSA) Bureau of Primary Health Care’s (BPHC) program oversight role and responsibilities. Operational Site Visits (OSVs) provide an objective assessment and verification on the status of each Health Center Program grantee and look-alike’s compliance with the statutory and regulatory requirements. This webinar assisted fiscal staff to succeed in their next OSV

Trauma-Informed Care: ‘ACE’s Are Not Destiny’
October 19, 2016
Trauma-Informed Care: ‘ACE’s Are Not Destiny’ oriented the audience to the definition, prevalence and impact of trauma and provide an overview of Trauma-Informed Approaches and informed them how to apply these in their daily work. The goal of this webinar was for participants to gain increased awareness of the connection between trauma and mental health, addictions and physical health conditions and to teach some practical ways to promote healing and recovery.

CEO and Board of Directors: Who Does What?
October 5, 2016
The CEO and Board of Directors’ relationship can be pivotal for Health Center Program Grantees. This webinar outlined the roles of each key stakeholder and defined who does what. At the end of the 60 minute webinar, participant had increased their knowledge of these defined roles and were to successfully put into practice what they have learned.

Oral Health Risk Assessment: Improving Oral Health in Underserved Populations
September 8, 2016
Oral Health risk assessment is based on the premise that persons are not equally likely to develop oral health problems. For example, underserved populations are at a higher risk of developing oral health diseases and need more preventive oral health care and treatment. Oral health risk assessment involves identifying patients’ risks or protective factors that may impact their oral health. This webinar will review key concepts concerning oral health and share tips and toll for implementing oral health risk assessment into your practice.

Key Performance Indicators and Operational Dashboards
August 29, 2016
A great dashboard is a report that modifies behaviors. Healthcare dashboards are critical for users (e.g., clinicians, CEOs, Health Center Boards, and quality improvement teams) who need quick and insightful answers to their questions in an easy-to-understand visual format. This webinar will discuss how operational dashboards can be used to track HRSA’s key performance indicators and analyze content in weekly/monthly operating reviews.

ICD-10 Resources: Revenue Cycle Management and Tools You Can Use
June 24, 2016
Management of the revenue cycle in health centers is critical to the financial health of the entity.  This webinar will review the revenue cycle with specific regard to the recently adopted ICD-10 diagnosis coding and resources available for health centers.

Federal Housing Policy and Lead Poisoning
June 8, 2016
Protecting children from exposure to lead is important to good lifelong health. No safe blood lead level in children has been identified. Even very limited exposures to lead are hazardous to children. Lead poisoning is more common among low-income children, children of color, and those living in older housing.

Geographical Information Systems to Plan Health Services in Health Center Program Grantees, with a Focus on PHPCs
May 18, 2016
The use of geographic information system (GIS) technology allows Health Center Program Grantees to identify neighborhood needs and assets, explore disparities in health, compare trends within a geographic region, and prioritize the use of limited resources.  This webinar will be focused on, but not limited to, Public Housing Primary Care grantees and the use of mapping software as a tool to analyze and utilize data to better serve residents in and accessible to public housing.

Remedies to Address Dental Provider Shortages
April 5, 2016
When it comes to improving the U.S. dental care delivery system, the issue that usually takes center stage is how to cover the nearly 127 million Americans who lack dental insurance. Moreover, the supply of dentist is not meeting the demand of care, and this shortage is expected to intensify over the next 10 years according to the U.S. Department of Health and Human Services. Dr. Bob Russell will share dental recruitment tips and recruitment tools to address dental provider shortages.

Diversifying Revenue Streams in FQHCs
March 17, 2016
The Affordable Care Act (ACA) has enabled millions of Americans to obtain health insurance coverage. ACA has brought to the attention of Federally Qualified Health Centers (FQHCs) the need to strengthen their existing revenue cycle management. Many FQHCs across our nation are facing serious challenges resulting from changes in reimbursement.  Health Center Programs have depended on the Prospective Payment System (PPS) rate to survive.  Alternate methodologies have emerged which shift the emphasis from volume to performance, value-based compensation.  This webinar will offer ideas on steps to take in order to prepare for this transition and suggestions for diversifying funding streams, implementing coding and reviewing real time performance measure reports.

The Duties and Responsibilities of a Board Member
January 13, 2016
The Authority over Community Health Centers is provided by the Board of Directors. This webinar will review the Duties of Care and authorities that the Board of Directors must accomplish in order to be in compliance with the HRSA Program Requirements.

Health Center Outreach Strategies and Insurance Outreach and Enrollment Efforts
December 17, 2015
Reaching and enrolling eligible children and parents in Medicaid, CHIP, and other health insurance options can be challenging, but health centers throughout the country are finding ways to connect eligible people to health coverage. This webinar will highlight successful outreach strategies to improve rates of coverage for public housing residents and other patients served by PHPCs. Hear how health centers have developed unique outreach strategies that are tailored to a community’s needs & can boost Health Insurance enrollment efforts. Learn how to get people connected to the coverage and care that they need. Join the webinar to learn about tips, techniques and resources that you can use in your efforts.

Supporting HIV Education through AIDS Education and Training Centers
December 15, 2015
The AIDS Education and Training Center (AETC) Program is the training arm of the Ryan White HIV/AIDS Program. The AETC program is a national network of leading HIV experts who provide locally based, tailored education, clinical consultation and technical assistance to healthcare professionals and healthcare organizations to integrate high quality, comprehensive care for those living with  or affected by HIV. This webinar will describe the mission, history, goals, special initiatives and resources of the AETC program

Staff Recruitment and Retention Challenges in PHPCs…And How to Beat Them!
December 3, 2015
People are the foundation of your Community Health Center, and your job is to help identify the candidates that are most likely to make a lasting contribution to your organization. But finding and keeping the right talent isn’t always easy. Join Allan Cintron, Med Centro Community Health Center; Francis Afram-Gyening, Care Alliance Community Health Center; and Zara Marselian, La Maestra Community Health Center as they identify the challenges in talent acquisition today and share solutions you may not even realize exist!

Medicare and Medicaid Programs: EHR Incentive Program-Stage 3 and Modifications to MU Use in 2015-2017
November 12, 2015
The National Center for Health in Public Housing presented “Medicare and Medicaid Programs; Electronic Health Record Incentive Program-Stage 3 and Modifications to Meaningful Use in 2015 Through 2017.” This webinar focused on CMS’s final rule that specifies criteria that eligible professionals (EPs), eligible hospitals, and critical access hospitals (CAHs) must meet in order to participate in the Medicare and Medicaid Electronic Health Record (EHR) Incentive Programs. The final rule’s provisions encompass 2015 through 2017 (Modified Stage 2) as well as Stage 3 in 2018 and beyond.

Anticipate, Plan, and Deter: Building Responder Resilience
October 29, 2015
This webinar higlights the psychological risk for healthcare workers in mass casualty disaster and will provide you with tools to help you Anticipate stress you and your family will face as a healthcare worker, Plan in advance how you will handle expected stress, and Deter expected stress during a disaster, terrorist incident, or other Public Health Emergency.

Changes to Board Governance: HRSA’s PIN 2014-01
April 16, 2015
The Board of Directors of a community health center plays a crucial role in providing services based on and responsive to community need. This webinar will provide detailed information regarding Health Center Program governance requirements. Topics will include updated governing board requirements, engaging residents, and best practices. Hudson River Healthcare will share some of the challenges and lessons learned with board governance.

What is Health Data Telling you? Using HIE Data for Public Health and Health Promotion Interventions
March 30, 2015
The National Center for Health in Public Housing is pleased to present “What is Health Data Telling you? Using HIE Data for Public Health and Health Promotion Interventions.” As Health Information Exchanges become more robust in the types and amount of data they are receiving from various healthcare stakeholders, leveraging aggregated data from HIEs, as well as the community, is proving valuable in population health management efforts. This session will describe how Maryland Department of Health and Mental Hygiene is utilizing HIE data for public health analysis, and how a Public Housing Primary Care Health Center participated in a pilot HIE program in the city of San Diego, California.

Preparing Hospital and Clinics for the Psychological Consequences of a Terrorist Incident or Public Health Emergency Module 2
February 26, 2015
The National Center for Health in Public Housing is pleased to present “Preparing Hospital and Clinics for the Psychological Consequences of a Terrorist Incident or Public Health Emergency Module 2.” This webinar is for clinical staff and non-clinical staff who would be tasked with giving psychological support and intervention during a disaster. The module provides specific evidence informed strategies for providing psychological support and intervention and describes some cultural issues related to integrating mental health staff into the disaster response.

The “Why” “Who” “When” and “How” of nPEP and PrEP in a Community Health Center
November 6, 2014
The National Center for Health in Public Housing is pleased to present an HIV webinar on the use of HIV Pre Exposure Prophylaxis (PrEP) and Non-Occupational Post Exposure Prophylaxis (nPEP). The overall goal of this training is to offer health centers serving residents of public housing the tools they need to apply national guidelines for the use of nPEP and PrEP, understand the evaluation and monitoring required for prescribing nPEP and PrPEP, and the challenges to apply the HIV guidelines.

Preparing for the Psychological Impacts of a Disaster
November 4, 2014
The National Center for Health in Public Housing is pleased to present an emergency preparedness webinar training on the psychological impact of disaster. The overall goal of this training is to offer health centers serving residents of public housing the tools they need to address the psychological reactions of staff, patients, and the community to an emergency. This session is based on “Preparing Hospitals and Clinics for the Psychological Consequences of a Terrorist Incident or other Public Health Emergency”, a training developed by LA County EMS in collaboration with the Rand Corporation.

Futures Without Violence: Assessing for IPV in the Primary Care Setting
June 24, 2014
Intimate partner violence (IPV) serves as a continuing threat in low-income and disadvantaged communities. Although IPV screenings are becoming more common in primary care settings, health care providers may need additional tools to properly assess and better understand those at risk for IPV. Join the National Center for Health in Public Housing and Futures Without Violence for an informative session on the faces of IPV, ways to assess risk of IPV among patients, and tools such as resources and referral partners that can be used to assist those suffering from violence.

Smoke-free Housing: A Guide to Effective Design and Implementation Strategies
May 16, 2014
This webinar will serve as a continuation of the tobacco cessation series. Residents of low-income communities face issues surrounding tobacco use and increased exposures to substances such as tobacco. Housing authorities under the direction of the U.S Department of Housing and Urban Development have decided to promote better health among these low-income communities. In order to achieve better health, housing authorities are transitioning to smoke-free housing. This session will outline the current initiative as well as provide strategies and techniques to effectively prepare residents and community members for healthier housing. One particular model in Providence, Rhode Island will demonstrate the role health centers play in providing services and support to smoke-free housing efforts.

Understanding the Value of Integrating Pharmacy Services To Improve Health Outcomes and Patient Safety
May 8, 2014
Due to the vulnerable nature of the health center patient base, health professionals are interested in integrating more clinical and ancillary services into primary are. Health centers are becoming representative models of comprehensive quality care facilities. Although integrating pharmacy services into health center models is ideal, there are barriers to successful integration. Barriers, challenges, and strategies to successful pharmacy services integration will be addressed during the webinar through a discuss on the Patient Safety and Clinical Pharmacy Services Collaboration.