Ready to Respond: Behavioral Health and Addiction Management Beyond the COVID-19 Pandemic

The COVID-19 pandemic had a profound impact on the frequency of addiction and behavioral health conditions observed by FQHC’s and PHPC’s. Moreover, many aspects of the COVID-19 response and recovery complicated the treatment of existing patients and increased the number of individuals seeking care.

In the webinar, the National Center for Health in Public Housing team looked at the models and practices used by health centers to manage patients and organizations in that complex environment. The content focused on promising practices, workflow management, and recent industry advancements.

Additionally, from the perspective of the Social Determinants of Health (SDOH), the patient experience was examined by reviewing case studies and real-world examples with a focus on demographic disparities and the experience of Residents of Public Housing.