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Behavioral Health Webinars

Trauma-Informed Care: ‘ACE’s Are Not Destiny’

Trauma-Informed Care: ‘ACE’s Are Not Destiny’ October 19, 2016  Slides | Webinar Recording | American Psychological Association Brief Overview of Cultural Humility | Youtube Series on Cultural Humility Panelist: Linda Lingenza, LCSW, Clinical Services Director, National Council for Behavioral Health Trauma-Informed Care: ‘ACE’s Are Not Destiny’ oriented the audience to the definition, prevalence and impact of trauma and […]

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Operations Quality Improvement Webinars Workforce

Oral Health Risk Assessment: Improving Oral Health in Underserved Populations

Oral Health Risk Assessment: Improving Oral Health in Underserved Populations September 8th, 2016 Slides | Webinar Recording Panelist: – Dr. Sam Wakim, Chief Dental Officer, Zufall Health Centers Oral Health risk assessment is based on the premise that persons are not equally likely to develop oral health problems. For example, underserved populations are at a higher risk […]

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Operations Webinars Workforce

Key Performance Indicators and Operational Dashboards

Key Performance Indicators and Operational Dashboards August 29, 2016 Slides | Recording Sample Monthly Review | Sample Weekly Dashboard Panelist: David P Wagner, MHCM, FQHC Consultants, Inc., FQHC Interim CFO and Consultant A great dashboard is a report that modifies behaviors. Healthcare dashboards are critical for users (e.g., clinicians, CEOs, Health Center Boards, and quality improvement teams) who need […]

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Operations Promising Practices Webinars Workforce

CEO and Board of Directors: Who Does What?

CEO and Board of Directors: Who Does What? Slides | Webinar Recording | Sample Board Governance Manual  October 5th, 2016 Panelist: • Jennifer Genua, Former Deputy Director, Nebraska Primary Care Association The CEO and Board of Directors’ relationship can be pivotal for Health Center Program Grantees. This webinar outlined the roles of each key stakeholder and defined who does […]

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Operations Webinars Workforce

ICD-10 Resources: Revenue Cycle Management and Tools You Can Use

ICD-10 Resources: Revenue Cycle Management and Tools You Can Use June 24, 2016 Slides | Recording Panelist: David P Wagner, MHCM, FQHC Consultants, Inc., FQHC Interim CFO and Consultant Management of the revenue cycle in health centers is critical to the financial health of the entity.  This webinar will review the revenue cycle with specific regard […]