NCHPH provides training and technical assistance to enhance the capacity of PHPC health centers and other health centers that want to provide primary care to residents of public housing, with the goal of assisting health centers in meeting program requirements, improving performance, and supporting program development and analysis. NCHPH executes four capacity-building strategies:
- Needs Identification: NCHPH helps health centers assess their specific needs relative to creating a PHPC site, improving operations of an existing PHPC health center, or replicating a PHPC model.
- Technical Assistance and Training: Health centers receive NCHPH technical assistance and training through telephone consultations, dissemination of information, self-help tools and materials, on-site visits, referrals to resources, and information-sharing and skills-building workshops at the annual NCHPH conference.
- Follow-Up and Support: NCHPH offers follow-up support to help health centers achieve their objectives and goals by overcoming environmental and technical challenges. Continued assistance is available via e-mail, phone calls, and, if necessary, a site visit.
- PHPC Network: NCHPH maintains a vibrant network of PHPC grantees and other health centers. Network members receive profiles of successful practices, updates on both health issues and residents of public housing, and notices about training opportunities.
Methods: To strengthen the capacity of health center programs, NCHPH provides training and technical assistance in a number of ways.
- Skills-building training workshops at the annual NCHPH conference
- Distance-learning opportunities
- Telephone consultations
- Self-help tools and materials
- Site visits
- Referrals to resources